A vet clinic losing recurring revenue because owners forgot their pets' vaccinations now sends automatic reminders and increased vaccination appointments by 35%.
The clinic has 2 vets and a receptionist who can't keep up. Pet owners call to book, ask prices, check if a symptom is urgent and ask about the next vaccination. The receptionist spends all day on the phone instead of attending clients in the waiting room. The biggest issue: vaccinations and dewormings are systematically forgotten — the manual reminder call never happens, and each missed vaccine means €40-60 in lost revenue.
We deployed a WhatsApp AI receptionist that books appointments, answers FAQs (prices, hours, urgencies) and checks each pet's history. For vaccinations, we created an automatic reminder system based on each animal's vaccine calendar (stored in Google Sheets). Two weeks before a vaccine or deworming is due, the owner receives a personalised WhatsApp with the pet's name, what's needed and a link to book directly. A second reminder follows 5 days later if there's no response.
Números concretos después de la implementación. Medidos sobre un periodo de 3 meses posterior al despliegue.
+35%
vaccination appointments (previously forgotten)
0
calls asking about prices or hours
3h/day
saved for receptionist from phone calls
Herramientas probadas, fiables y sin vendor lock-in. Integraciones limpias que escalan con tu negocio.
Analizamos tu caso sin compromiso y te decimos si la automatización tiene sentido para ti — con números, no con humo.
Caso de uso basado en implementaciones reales. Los datos han sido adaptados para proteger la privacidad del cliente.
